Garden Room Maintenance

Following the completion of your build, you may discover some things that have happened due to drying out, settlement, or an environment that was damp or cold while we were building. Such circumstances can affect many other kinds of substantial buildings, including house buildings, and shouldn’t be seen as a concern. This may include:

Cracks to plaster or loose plaster over a screw fixing. Excessively warm or damp days can result in quick plaster drying time which can leave a crack or loose plaster which is easily filled and painted back over. We recommend that you retain spare paint for such areas and are we happy to return free of charge within 6 months for plaster repairs.

Rubbing… Our doors are substantial and heavy. You may experience ‘settlement’ where a door drops into position and rubs against the bottom or adjoining frame. As coloured frames expand and contract more than white frames, finding a ‘mid position’ for products can be difficult requiring an additional visit. If this occurs at any time please request a service call and we will adjust your doors free of charge under warranty.

Once your building is complete and your final balance has been paid, you can register your Insurance Underwritten Guarantee.

This provides an additional insurance policy outside of our own guarantee, helping to protect your purchase for 10 years in the unlikely event that we were to cease trading.

Most customers ask us to register this on their behalf, which we are happy to do upon request.

For orders over £40,000, our agents may contact you directly to complete the registration process.

Your standard guarantee is included within your original order document. It begins from the date of completion and is subject to receipt of any outstanding balance payments.

You can also find out more by viewing the CPA insurance-backed guarantee.

When cleaning at high level ensure a safe footing and do not stand on the roof or wet surfaces.

Try placing a board or sheet over the facade of your buiding when cutting grass to avoid glass or cladding damages from stones.

Close any blinds when not is use. As well as helping reject summer heat, this hides any valuables inside. Engage locks and key lock doors when not in use. We recommend not key locking window handles.

Aim lawnmowers away from glass to help avid breakage..

Lightly lubricating moving parts yearly, like locks and hinges, with a silicone lubricant on an annual basis, will help ease of use. A good principle to apply to the same products in your home.

Use a good quality glass cleaner (not in direct sunlight). Warm soapy water will clean frames whilst specialist paste and solvent cleaners remove stubborn marks. Do not use abrasive products.

Damage through external frame veneers can be painted or repaired.

Seek specific advice for self-cleaning glasses.

Cladding care is an important part of garden room maintenance, helping to protect the exterior finish and keep your building looking its best.

Plastic and composite – use warm soapy water or the same cleaner as window frames. Do not use abrasive cleaners as they can remove coloured surfaces and invalidate warranties.

Oiled Cedar-wood – Wipe clean and when dry apply Rustins Danish Oil. If applying a second coat allow first to dry first. Protect surrounding areas and clean off any oil spills or splashes. We recommend, that you apply an additional coat 6 months after completion then every 1-3 years as you wish. To regenerate Cedar, either sand down or use a water jet spray. Experiment first to avoid visual water cut lines in the timber.

Our structures are designed and built to breathe, with gaps left beneath the building and in other key areas to help prevent moisture build-up and rot. Please check these areas regularly to make sure airflow is not blocked by debris, leaves or vegetation growth.

We also include trickle ventilation. These should be opened and used for background ventilation to help reduce humidity inside the building.

Please also leave a gap of at least 100mm around the base of your building to support airflow beneath the floor.

Clean the gutter of debris on a regular basis and ensure against downpipe blocking. Careful as roofs can be slippery when wet.

Monitor the area of the outlet of the downpipe. If this regularly becomes sodden we would recommend that you install a soak-away into your garden to direct rainwater water from your structure and base. Do not use a concentrated spray pressure washer to clean.

Inspect the roof area at least twice yearly. Remove debris and check for damage from falling objects such as fireworks. Immediately repair any damaged area. Check for loose or damaged expansion trims from the roof edge.

Use a cleaning agent and not water for laminate floors as excess water can cause damage to laminates and adjoining skirting boards. Use house cleaning products for general surface cleaning.

Your building may settle slightly in the first year. Keep hold of paint used for any slight plaster crack that could appear.

Your panel heaters include Wi-Fi control capability.

To connect or reconnect them, you may need to purchase and plug in an access device to help extend your home router’s Wi-Fi signal to the garden room.

Canopy lights may also be available with a power-free kinetic switch, which can be positioned inside your home to operate the lights.

We recommend contacting your home buildings insurer to let them know about your new garden room and to confirm that suitable cover is in place.

Some policies include outbuildings as standard, while others may require an additional charge to cover your new building.

Our timber cladding may suffer the occasional dent or scuff over time. In many cases, lightly sanding the timber and reapplying a suitable stain, oil or paint will be enough to restore the finish.

Approved external wood fillers can also be used for natural cracks, damage cracks or deeper marks where required.

Minor surface damage to PVC and aluminium can usually be touched in with a colouring pen or approved paint. More extensive damage may need to be repaired by a specialist, such as Plastic Surgeon.

Remove any dirt or debris from door thresholds regularly to help avoid drainage blockages.

Paths and patios should be positioned at least 100mm / 4 inches away from your building and below the cladding level. This helps keep airflow beneath the building clear and unobstructed. Steps should not touch the cladding.

When the building is not in use, leave internal blinds in the closed position. This can help deflect heat on hot days and reduce heat build-up before use.

If you like the internal blinds fitted in your garden room, we can also retro-fit them to other doors and windows in your home.